Frequently Asked Questions: Service Questions


Can I add another domain to my account?

You can park an additional domain name onto your account for a 1 time fee of $15. This is to park the domain name onto the same main address as your account. You must handle domain name registration, the fees for this are separate and to be paid to your registrar.

Primary Name Server:
NS5.LEVELTENHOSTING.COM
69.16.250.80

Secondary Name Server:
NS6.LEVELTENHOSTING.COM
69.16.250.83


Do you provide online credit card processing?

Not at this time. You will need to create a merchant account with the company of your choice.


I'm transferring over my domain from a previous hosting service - what do I need to do?

Please see DNS Changes.


Do I need to know Linux to manage my web site?

No, you do not. This is why we provide the control panel, as well as several very easy to use protocols to edit your page such as FTP, Front Page, and the HTML editor in cPanel.


What's the difference between SSL and SSH?

SSL is a secure method for web transfer. SSH is a secure shell protocol, used for shell functions. Think of it as a secure Telnet.


Can I use .asp pages or access databases on Level Ten?

No, you may not. These are limited to Windows servers, which we do not offer for shared hosting. We instead offer support for a very advanced scripting language, PHP4, and a very powerful database, MySQL.


How do I change my login or password?

You cannot modify your login. Your password can be modified in the Password section of your control panel.


I need to configure my mail reading program so I can access my email. What are the proper settings?

Please see E-mail Accounts.


Do you allow adult content on your servers?

Yes, we allow adult related content.





Silver plan
Total eCommerce Hosting
  • 30 GB of web space
  • 80 GB of file transfer
  • One year web hosting
  • Customized template and more!
Only $299!

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Powerful Servers

  • P4 2.8 GHz or faster
  • PC3200 DDR RAM
  • Dual hard disks - SCSI / IDE
  • Raid level 5